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SPEND OR SAVE? THE IMPACT OF THE CORONAVIRUS CRISIS ON CONSUMER BEHAVIOUR

From social distancing to working from home, the Covid-19 crisis has impacted on every area of our lives – and the way we manage our money is certainly no exception. But how have consumers in the UK adapted to the economic crisis caused by the pandemic, and what does this mean for your business?

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DRIVING COMPANY CULTURE THROUGH OUR CHANGE MAKER PROGRAMME

At BNP Paribas Personal Finance UK, we believe that clear communication throughout all areas of our business drives company culture, creates stronger teams and ultimately leads to business success. Our Change Maker programme was introduced to keep communication flowing across our Solihull and Belfast teams, and encourage consistency of messaging at all levels.

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WHY RETAILERS NEED TO EMBRACE E-COMMERCE TO SURVIVE THE PANDEMIC

It goes without saying that the coronavirus crisis has had a huge impact on the way we shop, with a recent report revealing that one-quarter of the UK’s population plan to make a permanent switch to online shopping even after the pandemic has ended.

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HOW WE’VE SUPPORTED OUR CUSTOMERS THROUGH COVID-19

The COVID-19 crisis has not only been challenging for businesses, but has also impacted their customers. Our customer-facing teams have had to adapt quickly to meet their changing needs. Find out how we've continued to provide outstanding customer service throughout the pandemic.

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THE POWER OF SPORT - LAWRENCE DALLAGLIO SHARES HIS STORY

Since becoming the founding partner of Dallaglio RugbyWorks in the West Midlands in October 2018, we’ve been supporting the charity in its mission to help young people who have been excluded from mainstream education. Speaking to Jayne Licari,, Dallaglio shared his own experiences of the power of sport and explained how rugby and its values helped him when he was growing up.

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CELEBRATING OUR EVERYDAY HEROES AT OUR (VIRTUAL) 2020 BE THE DIFFERENCE AWARDS

Our annual Be The Difference Awards shines a spotlight on the successes and achievements of talented individuals and teams across the business, and in these challenging and uncertain times, celebrating the hard work of our dedicated colleagues is more important than ever. With our tenth ever ceremony unable to happen in person this year, our 2020 awards ceremony took place virtually.

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