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SPEND OR SAVE? THE IMPACT OF THE CORONAVIRUS CRISIS ON CONSUMER BEHAVIOUR
From social distancing to working from home, the Covid-19 crisis has impacted on every area of our lives – and the way we manage our money is certainly no exception. But how have consumers in the UK adapted to the economic crisis caused by the pandemic, and what does this mean for your business?
DRIVING COMPANY CULTURE THROUGH OUR CHANGE MAKER PROGRAMME
At BNP Paribas Personal Finance UK, we believe that clear communication throughout all areas of our business drives company culture, creates stronger teams and ultimately leads to business success. Our Change Maker programme was introduced to keep communication flowing across our Solihull and Belfast teams, and encourage consistency of messaging at all levels.
WHY RETAILERS NEED TO EMBRACE E-COMMERCE TO SURVIVE THE PANDEMIC
It goes without saying that the coronavirus crisis has had a huge impact on the way we shop, with a recent report revealing that one-quarter of the UK’s population plan to make a permanent switch to online shopping even after the pandemic has ended.
HOW WE’VE SUPPORTED OUR CUSTOMERS THROUGH COVID-19
The COVID-19 crisis has not only been challenging for businesses, but has also impacted their customers. Our customer-facing teams have had to adapt quickly to meet their changing needs. Find out how we've continued to provide outstanding customer service throughout the pandemic.
USING THE POWER OF SPORT TO CREATE POSITIVE CHANGE WITH STREET GAMES
LOCKDOWN SEES UK CONSUMERS SWITCHING VACATIONS FOR VACUUM CLEANERS
The past six months have been a time of great change for all of us, and in addition to the adjustments to our everyday life, the move to working from home (and eventually nationwide lockdown) has also led to a shift in our shopping habits.